Shipping Methods
Shipping & Delivery
Processing times:
- Ready to Ship items are normally shipped within 24 hours.
- Personalized items require around 2-3 weeks for production at this time.
Our turnaround time is only an estimation, never a guarantee due to the unforeseen intake of orders at any given hour of the day. These items are truly handmade by our staff and take a lot of time and care to perfect.
Notice: No changes can be guaranteed once you've placed your order so please double check your items and shipping address before placing your order. The majority of our personalization options are case-sensitive.
The Process:
After you place your order, we will update you every step of the way via email.
You can also check the status of your items at anytime with our Tracking Page
When your package has shipped, you will receive another email with the shipping confirmation email and a tracking number to follow your package as it makes its way to you!
Notice: LEIDAI reserves the right to ship orders combined or individually.
Shipping Rates:
All domestic shipments are free above $49. If you select expedited shipping at checkout then you may be charged for more. Domestic shipments are normally shipped and tracked through FEDEX.
Estimated time for delivery:
Be advised that many factors contribute to delivery time. Once an order has been shipped, please allow 4 to 7 business days for arrival.United States: USPS Standard or similar: [4-7 Days]
International:
International shipments are shipped with the most economic methods available based on location.
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Canada: Canada Post [7-14 Days]
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United Kingdom: Royal Mail [5-10 Days]
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Australia: Australia Post [7-14 Days]
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Europe: Local Shipping Provider [8-12 Days]
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Other: Local Shipping Provider [7-14 Days]
Please contact us with questions or concerns at support@leidai.cc
Packaging
All our products are packaged in product bags,and we use high-quality packaging boxes for our jewelry.
Shipping Insurance
LEIDAI is not liable for lost, damaged, or stolen items. You may add Shipping Protection to ensure your items are insured.